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How I Would Staff a News Startup

Here goes:

1 Developer
The developer should be a PHP Harry Potter, with a mastery of Wordpress and/or Drupal. It’d also be nice if this person had some Python chops and had some experience building web applications on Django. They should also have some experience using and managing databases. Some JavaScript skills wouldn’t hurt either. You won’t need a server administrator starting off, but the developer should also have some experience managing a hosting environment. Taped glasses would be optional, but some sort of geeky paraphernalia would be preferred.

1 Bad-Mother Designer
Far too many non-profit and community news startups suck in terms of presenting their content. You need to have a brand and it needs to look professional or hip or both. This person understands web usability and how to build a Web site that’s easy to navigate. This person is also experienced in theming in Wordpress and/or Drupal, having a scary-deep knowledge of XTHML and CSS. The designer should have a lot of experience with the Adobe Creative Suite and be able to produce graphics and ads for print and web. Experience using Flash services and plugins is a big plus.

3 Reporters
Each reporter should first and foremost be a solid journalist and have a hunger for practicing the craft. Second, they should be obsessive compulsive about learning. Part of being an inquisitive journalist is learning new techniques for documenting a story. I would worry more about getting extremely motivated people than candidates with specific technical skills. At the same time, I would try and get a least one candidate who has a really solid base taking video, photos and audio.

1 Editor/Customer Service Representative/Accountant/Evangelist/Cheerleader
The editor will work the most and set a high morale for the organization on a daily basis. It would not be an easy job, but it would sure be one hell of an exciting challenge.

This person would:

  • Listen and respond to customer questions, problems and suggestions
  • Edit and fact-check stories
  • Serve as the spokesperson for the organization
  • Organize coverage of planned events and stories
  • Update and manage social networking sites
  • Track expenses and revenues
  • Keep an eye on the web/newswires
  • What else??

The First Two Weeks
I would spend the first two weeks running a team and skill-building boot camp. Each person would lead sessions in their area of expertise. This would help build solidarity on the team and a good understanding of roles and workflow. How can we compliment each other? What are our strengths and weaknesses?

And I would do what every good solider does before heading into battle: field exercises. Take your team out on photo-walks, video-walks, audio-walks and get them familiar with how the equipment operates in the field. Better they make mistakes when the cost of screwing up is negligible.

I’d also incorporate social events (e.g. share a brewskie or two) and print team t-shirts. Do not underestimate the power of the t-shirt.

I would take at least one entire day a month to schedule a day for training, brainstorming and relaxing.

Why Start So Small?
It’s easier to find 6 really talented people than it is to find 12 right off the bat. Come on, you don’t even have a reputation to help attract people yet.

Start small and farm out what you can. There are a lot of free or cheap web services that can help boost your team’s productivity and save valuable hours. Start with a big staff (10 or more) and you’ve essentially tied yourself to the tracks already. There’s no need to accumulate that kind of debt and it’s important to keep your overhead low. All you really need is cheap office space with reliable Internet service.

A large media organization could easily adopt this model to form an internal startup. In fact, I wish they would do this more often. Generally, big news organizations that rely on centralized IT fail to utilize emerging technologies fast enough. The “guys at HQ” tend to be barriers, not an empowering force.

It’s extremely difficult to deploy and troubleshoot technologies across multiple TV stations or newspapers. Not only that, but it’s nearly impossible to keep up with the dozens, if not hundreds, of differing feature requests coming from each market. “We need this to do that.” The response sure as hell better not be “Get in line.” There’s simply no time to wait.

Questions I Have
One thing I’m unsure about is whether it makes sense to establish the focus/niche of the startup before making the first hires, or involving them in the process? Does anyone have any thoughts?

What would you do to build momentum in the first 6 months?

Would you pay everyone equally? I would tend to pay the developer and designer more, but I’m definitely biased.

What about creating a rotating Editorship between 4 reporters (e.g. a 1-week term)? This might help prevent people from burning out and also spread power and responsibility.

Tags: Drupal, media, news, news startup, Python, startup, Wordpress
Posted in Business, Journalism |

3 Responses to “How I Would Staff a News Startup”

  1. Milan Andric Says:
    July 3rd, 2008 at 7:36 am

    I find this post very useful since I’m in the educational journalism field. Also find it hard to come up with good questions, let alone answers to questions. This is a great beginning and I’d like to read more about it. Do you have any followup or related links posts? I got here from Mindy’s post, but still want more.

    I’m a web developer and have been working solo 1/2 time on a news “startup” or project, News21 http://news21project.org/ , for the past 2 years. We didn’t build our team right from the start because we didn’t really understand what to budget for, what it takes to launch an online publication/organization. But next year we plan on hiring another 1/2 time developer or designer. Woohoo! I’m leaning towards designer, the obvious choice since we don’t have one.

    So I’m part of this process and interested in documenting and helping form some base or place for people to start. I understand that media companies (news organizations) are going through alot right now and there is shared interest in this topic among orgs.

    As a developer the only thing I was planning is writing a CMS or series of applications in Django that allow for journalists to do their work, including things like online discussion/forums/twitter/wiki etc so the team can log into one site and have all their online communication tools in one place. Specifically I have been looking at using and contributing to Pinax http://pinax.hotcluboffrance.com/ .

    I find the amount of talent available at the Journalism schools is amazing and the capacity for digital development is growing quite rapidly. Just trying to reach out a bit to gather interested parties to start building and working together.

  2. Jeremy Rue Says:
    July 3rd, 2008 at 4:15 pm

    I was absolutely fascinated by your post. It truly shows the need to rethink priorities in news telling in the 21st Century.

    I particularly loved the suggestion of a “Bad-Mother Designer”.

    I think people in the journalism industry are starting to slowly realize the raw programming talent that is needed to get (and keep) things running.

    But the front-end presentation is still deeply underestimated; for all of the reasons you pointed out. It’s ironic because countless studies have been done throughout the decades on how the eye perceives the print newspaper. Design rules like “above the fold,” dominant elements, gutter width, stacking, and teasers have been perfected over time. Yet, most newspaper front page Web sites look like nothing more than a flood of links and text, inundating the senses.

    Thanks for this.

  3. Brian Kennedy Says:
    July 18th, 2008 at 8:33 am

    Hi all!

    I think this is a great start — and kudos for keeping it lean. I’d vote that you split the leadership team between two people, though; one person to manage the day-to-day, nuts-and-bolts editing/production tasks and one person to be the face of the organization, make long-term strategy/focus decisions, etc. (Most people don’t have the skillsets or the man-hours required to do both those jobs at once).

    Sort of the sergeant-vs-officer distinction, or Nick Denton vs. whoever his subordinate is…

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